I’ve received what looks like 2 invoices?

2020-10-13T16:22:55+10:30

Our system generates a stock order notice when an order is received, it’s very similar to a sales invoice which is only produced after your order is assembled and items [...]

I’ve received what looks like 2 invoices?2020-10-13T16:22:55+10:30

What is a backorder?

2020-10-13T16:22:52+10:30

Back orders are created when orders greater than our available stock is received. Generally, we receive regular resupply and will then forward your unfulfilled order to you once received. If [...]

What is a backorder?2020-10-13T16:22:52+10:30

Can I return a product I have ordered incorrectly?

2020-10-14T10:36:52+10:30

It is not always possible to return incorrectly ordered items – Please refer to our returned good policy for full terms and conditions. Please call our customer service team who [...]

Can I return a product I have ordered incorrectly?2020-10-14T10:36:52+10:30

Can I collect my orders?

2020-10-14T10:37:14+10:30

PQTHS provides a click and collect service between the hours of 9:30 and 4:00pm Monday to Friday Orders placed are available for collection the next working day – please call [...]

Can I collect my orders?2020-10-14T10:37:14+10:30

I’m with the NDIS, how do I place my order?

2020-10-14T10:37:47+10:30

If you are registered with NDIS and wish to use PQTHS for your consumables we need a Service Agreement in place before you can place an order on the website. [...]

I’m with the NDIS, how do I place my order?2020-10-14T10:37:47+10:30

How do I access samples?

2020-10-14T10:38:31+10:30

Samples can be arranged by calling our experienced customer service team 03 6228 9500 or email at sales@pqhealthcare.com.au and advise the nature of product sample you are interested in obtaining. [...]

How do I access samples?2020-10-14T10:38:31+10:30

Can I come in and look at your range?

2020-10-14T10:38:54+10:30

PQTHS provides a click and collect service between the hours of 9:30 and 4:00pm Monday to Friday Orders placed are available for collection the next working day, please see our [...]

Can I come in and look at your range?2020-10-14T10:38:54+10:30

Still couldn’t find the answer?

2020-10-26T09:18:22+10:30

Still didn’t find the answer your looking for – please email us at help@pqhealthcare.com.au and detail what exactly you are looking for. We will get back to you with an [...]

Still couldn’t find the answer?2020-10-26T09:18:22+10:30