I’ve received what looks like 2 invoices?

2020-10-13T16:22:55+11:00

Our system generates a stock order notice when an order is received, it’s very similar to a sales invoice which is only produced after your order is assembled and items [...]

I’ve received what looks like 2 invoices?2020-10-13T16:22:55+11:00

What is a backorder?

2020-10-13T16:22:52+11:00

Back orders are created when orders greater than our available stock is received. Generally, we receive regular resupply and will then forward your unfulfilled order to you once received. If [...]

What is a backorder?2020-10-13T16:22:52+11:00

Can I return a product I have ordered incorrectly?

2020-10-14T10:36:52+11:00

It is not always possible to return incorrectly ordered items – Please refer to our returned good policy for full terms and conditions. Please call our customer service team who [...]

Can I return a product I have ordered incorrectly?2020-10-14T10:36:52+11:00

Can I collect my orders?

2022-02-22T16:20:45+11:00

To mitigate any risks of COVID transmission, we have made the very difficult decision to suspend pick up orders until further notice. Orders will be delivered to your door by [...]

Can I collect my orders?2022-02-22T16:20:45+11:00

I’m with the NDIS, how do I place my order?

2020-10-14T10:37:47+11:00

If you are registered with NDIS and wish to use PQTHS for your consumables we need a Service Agreement in place before you can place an order on the website. [...]

I’m with the NDIS, how do I place my order?2020-10-14T10:37:47+11:00

How do I access samples?

2020-10-14T10:38:31+11:00

Samples can be arranged by calling our experienced customer service team 03 6228 9500 or email at sales@pqhealthcare.com.au and advise the nature of product sample you are interested in obtaining. [...]

How do I access samples?2020-10-14T10:38:31+11:00

Still couldn’t find the answer?

2022-06-09T09:20:38+10:00

Still didn’t find the answer your looking for – please email us at sales@pqhealthcare.com.au and detail what exactly you are looking for. We will get back to you with an [...]

Still couldn’t find the answer?2022-06-09T09:20:38+10:00

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